1. Introduction
This Acceptable Use Policy ("AUP") governs your use of Neura Parse's products and services, including NowFlow, NeuralOS, QMANN, and our website. This AUP is part of our Terms of Service.
By using our services, you agree to comply with this AUP. Violation of this policy may result in suspension or termination of your account and legal action.
2. Prohibited Activities
You may NOT use our services for any of the following purposes:
2.1 Illegal Activities
- Violating any local, state, national, or international law or regulation
- Engaging in fraud, money laundering, or financial crimes
- Distributing illegal content (child exploitation, terrorism, etc.)
- Facilitating illegal drug trafficking or weapons sales
- Violating export control laws or sanctions
2.2 Harmful or Malicious Activities
- Distributing malware, viruses, worms, trojans, or ransomware
- Conducting denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks
- Hacking, cracking, or unauthorized access to systems or networks
- Exploiting security vulnerabilities for malicious purposes
- Creating or distributing tools designed for malicious hacking
2.3 Abuse and Harassment
- Harassing, threatening, or intimidating individuals or groups
- Stalking or doxxing (publishing private information without consent)
- Sending spam, phishing emails, or unsolicited bulk messages
- Engaging in hate speech, discrimination, or inciting violence
- Creating deepfakes or synthetic media to harm others
2.4 Intellectual Property Violations
- Infringing copyrights, trademarks, patents, or trade secrets
- Distributing pirated software, media, or content
- Reverse engineering our software (except where legally permitted)
- Removing or altering copyright notices or watermarks
2.5 Privacy Violations
- Collecting personal data without consent
- Violating GDPR, CCPA, or other privacy regulations
- Conducting unauthorized surveillance or monitoring
- Scraping or harvesting data from our services without permission
- Using our services to build competing products or services
2.6 Misuse of AI and Voice Features (NowFlow)
- Creating deepfake audio or voice cloning for impersonation
- Generating misleading or deceptive AI content
- Using AI to manipulate elections or spread disinformation
- Automating abusive or harassing communications
- Bypassing AI safety filters or content moderation
2.7 Misuse of Embedded Systems (NeuralOS)
- Using NeuralOS for weapons systems or autonomous weapons
- Deploying NeuralOS in life-critical systems without proper safety measures
- Violating safety certifications or regulatory requirements
- Using NeuralOS for unauthorized surveillance or tracking
2.8 Resource Abuse
- Excessive use of resources (CPU, bandwidth, storage) beyond your plan limits
- Cryptocurrency mining using our infrastructure
- Running automated scripts or bots without permission
- Reselling or sublicensing our services without authorization
3. Responsible Use Guidelines
We encourage responsible use of our services:
3.1 AI Ethics
- Use AI transparently and disclose AI-generated content when appropriate
- Avoid bias and discrimination in AI applications
- Respect user privacy and data protection rights
- Implement human oversight for high-stakes decisions
3.2 Security Best Practices
- Use strong passwords and enable multi-factor authentication
- Keep your software and dependencies up to date
- Report security vulnerabilities responsibly (see our Security Policy)
- Encrypt sensitive data in transit and at rest
3.3 Safety-Critical Systems (NeuralOS)
- Implement redundant safety systems for life-critical applications
- Conduct thorough testing and validation before deployment
- Comply with industry safety standards (ISO 26262, DO-178C, etc.)
- Maintain proper documentation and audit trails
4. Reporting Violations
If you become aware of any violation of this AUP, please report it immediately:
Please include as much detail as possible: account information, timestamps, screenshots, and description of the violation.
5. Enforcement and Consequences
5.1 Investigation
We reserve the right to investigate suspected violations of this AUP. We may:
- Monitor usage patterns and logs
- Review User Content for compliance
- Request additional information from you
- Cooperate with law enforcement investigations
5.2 Actions We May Take
If you violate this AUP, we may take the following actions:
- Warning: First-time minor violations may result in a warning
- Temporary Suspension: Suspend your account for a specified period
- Permanent Termination: Permanently terminate your account and access
- Content Removal: Remove violating content or User Content
- Legal Action: Pursue civil or criminal legal action
- Law Enforcement Referral: Report violations to appropriate authorities
5.3 No Refunds
If your account is suspended or terminated for violating this AUP, you will not be entitled to a refund of any fees paid.
6. Appeals Process
If you believe your account was suspended or terminated in error, you may appeal:
- Email: appeals@neuraparse.com
- Subject Line: "Account Suspension Appeal - [Your Account Email]"
- Include: Account details, explanation, and any supporting evidence
- Response Time: Within 5 business days
Our decision on appeals is final. Repeated violations after reinstatement will result in permanent termination without appeal.
7. Modifications to This Policy
We may update this AUP from time to time. We will notify you of material changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date
- Sending an email notification (for significant changes)
Your continued use of our services after changes constitutes acceptance of the updated AUP.
8. Contact Us
If you have questions about this Acceptable Use Policy, contact us: